Excel - Ctrl+S save shortcut inserts or deletes cells instead of saving

Asked By Toke Skovbo Krainer on 05-Jan-09 10:07 AM
Hello,

Sometimes when I press Ctrl+S to save a document in Excel 2007, the program
opens either the Insert cells or Delete cells dialog instead of saving the
file. I've heard that this is a common error but since I've already
reinstalled and fully patched Excel as well as installed the associated
hotfix without any luck I find myself in need of direct support. How can I
fix the problem and get Excel to save the current document when I press
Ctrl+S?




Jan Karel Pieterse replied on 05-Jan-09 01:15 PM
Hi Toke,


Do any of the pointers here help you:

www.jkp-ads.com/articles/startupproblems.asp

Regards,

Jan Karel Pieterse
Excel MVP
http://www.jkp-ads.com
Member of:
Professional Office Developer Association
www.proofficedev.com
TokeSkovboKrainer replied on 06-Jan-09 04:38 AM
Unfortunately, no.
Jan Karel Pieterse replied on 06-Jan-09 05:23 AM
Hi Toke,


Maybe there is a problem with your keyboard or keyboard settings?

Does it help to log on as a different user?

Regards,

Jan Karel Pieterse
Excel MVP
http://www.jkp-ads.com
Member of:
Professional Office Developer Association
www.proofficedev.com
TokeSkovboKrainer replied on 06-Jan-09 07:05 AM
As the problem exists in Excel 07 only (all other applications including the
remaining Office programs function correctly). Furthermore, I've experienced
the error with different keyboards and with the specific drivers both enabled
and disabled. Also, the problem has been reported by other Excel users.
Therefore, it is bound to be caused by a flaw in Excel.
Jan Karel Pieterse replied on 06-Jan-09 07:38 AM
Hi Toke,


Makes sense. But does the problem go away if you log on as a different user on
the same system?

Regards,

Jan Karel Pieterse
Excel MVP
http://www.jkp-ads.com
Member of:
Professional Office Developer Association
www.proofficedev.com