Pam,
The 'print scr' key captures a bitmap picture of the screen to the
clipboard. If you hold down the 'Alt' key while pressing 'print scr' the
capture is limited to the active window. I use CorelDraw (Photopaint) as my
graphics manipulation program, you probably use Adobe or perhaps a free
program like IrfanView. The key is to open your graphics program, create a
new file (in my case I create a new file from the clipboard contents) and if
still needed, paste the picture in the clipboard into your new image. Now
you can clip the image or add text notations or make other picture edits
before saving as a jpg, gif or some other format that your family member
might easily be able to open.
Steve